Manually transfer files from a Data Transfer Tool .zip file (if Data Transfer Tool is causing errors while uploading .zip)
If a fleet of devices requires an update and the headsets do not have access to wifi, and the Data Transfer Tool is not available or there was an error, there are two ways to deploy module updates:
1. Use an MDM (ArborXR) configuration package
2. Use SideQuest to clone a VR headset - Prerequisites for using this method:
- The VR headsets within the device fleet must already be registered to Promisevr.com
- One VR headset must have downloaded the chosen experience(s) that you wish to transfer to the other headsets
Step 1: Open SideQuest (click here for instructions on how to install SideQuest).
Step 2: Connect the headset with all the chosen experience(s) that you wish to transfer to your computer via USB. Accept permissions in the headset.
Step 3: Navigate to the Android folder --> Data --> Com.MothAndFlame.MFConversation --> Files
Step 4: Open the Data Transfer Tool .zip file (or whichever folder you were given)
Step 5: Drag the following files into the Files folder on SideQuest:
Step 6: Once the upload has completed, go back to the file system and confirm that all files have copied over.
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How to Use the Data Transfer Tool
The Data Transfer Tool is the central hub for managing headset setup, training content, and data collection. This tool is available for both PC and Mac operating systems and while you will need access to Wi-Fi before and after the session logs are ...How to install and use the Training Modules Downloader (TMD)
To install and use the Training Modules Downloader, review the attached guide. If you are unable to access the TMD file download link from the guide, reach out to your Customer Success Manager or email support@mothandflamevr.com.