Supported Devices

Supported Devices

Moth+Flame App Compatibility

  • Quest 2 , Quest 3Quest Pro - Supported, with Quest 2 APK (Meta is deprecating Quest 1 devices in 2024)
  • Pico G2 - Supported, with Pico APK. (Pico Neo is not supported)
  • Vive Focus 3 - Supported, with Vive Focus 3 APK
  • Steam VR headset + PC (i.e. Vive Pro, Vive Pro Eye) - Supported, with PC build. (This requires a PC that is VR compatible + SteamVR installed + headset-specific software). Please inquire about specific experiences.
  • iOS mobile devices - Supported, with download from App Store. Apple devices must run the latest version of iOS. For a complete list, click here.
  • Android mobile devices - Supported, with download from Google Play. Android devices must run OS 12 or later.

Please reach out to your Customer Success Manager to find out more about device compatibility with conversational learning experiences.

Ready Compatibility

  • Quest 2 , Quest Pro - Supported, with Quest 2 APK (Meta is deprecating Quest 1 devices in 2024)
  • Vive Focus 3 - Supported, with Vive Focus 3 APK
  • Steam VR headset + PC (i.e. Vive Pro, Vive Pro Eye) - Supported, with PC build. (This requires a PC that is VR compatible + SteamVR installed + headset-specific software). Please inquire about specific experiences.




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